THC Vape connection primer

Reading a quotation properly

We work with private label sellers who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.

The cheapest way to lower your cost per unit is usually to remove a SKU, not to negotiate a discount. Fewer lines means larger runs, fewer changeovers and a better price at the same quality.

We publish a realistic band of 3.17 to 9.56 per unit for standard configurations at 500 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.

Paperwork, labelling and market rules

We keep batch codes traceable from carton to production date. When a market authority asks for traceability, a supplier who cannot produce it in an hour becomes a liability very quickly.

Regulation for THC vape products differs by country and sometimes by state. We do not pretend to be your lawyer, but we do keep the document pack current and we will tell you when a configuration cannot legally enter a market you have named.

Quality control, in plain terms

Cosmetic grading is written down, not argued about. Minor scuffs inside the tolerance band are accepted; anything that would make a customer put the unit back on the shelf is rejected. Your staff should never have to explain a finish defect to a paying customer.

Leak complaints almost always trace back to one of three things: an over-torqued centre post, a seal that sat in a hot container, or a fill volume pushed past the design limit. We cap fill volume slightly below maximum for exactly that reason.

• Consolidated or split shipping, quoted both ways
• Specification locked in writing before production starts
• Seven-day defect reporting with replace-or-credit
• Named account contact who has handled the product
• Document pack prepared per destination market
• Artwork proof plus physical dummy for custom packaging

After-sales, replacements and reorders

We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.

Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.

Specification summary

We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.

Frequently asked

Related reading

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